NGO Resilience

NGO Resilience: A Webinar Series to Address Challenges in COVID Relief Measures

Background
A lot of non-healthcare Civil Society Organisations (CSOs) are currently engaged in COVID relief work at the community level. One of the key areas of need that has emerged during our conversations with these CSOs is the need for technical support on aspects related to COVID care and response. To enable resilience in NGOs, Sattva Consulting has initiated a series of engagements that are specifically focused on capacity building and access to technical resources required to conduct informed interventions pertaining to the cause of COVID-19.

As one of the attempts to address the challenge of working on COVID, Sattva anchored a set of webinar sessions that were designed to cover some of the healthcare specific learning gaps of these organisations and better support their ongoing initiatives across the country. These webinars were conducted in collaboration with healthcare experts from organisations like Piramal Swasthya and Doctors for You, and were open to all organisations working on the frontlines in both urban and rural areas.

Webinar Session 1: Effective community engagement: COVID awareness and counselling
The session was facilitated by Dr Rachita Malik and Dr Neha Sharma from Piramal Swasthya Foundation, and focused on sharing challenges and best practices around effective community engagement. COVID associated stigmas posed a greater challenge for many of the NGOs working on frontlines with specific communities, and the session aimed at presenting insights on strengthening trust and participation of people who may lack awareness of the disease.

The full presentation can be accessed below.

The presentation from the webinar can be accessed here.

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Webinar Session 2: Set up and management of Covid care centres
The session was facilitated by Dr Ravikant Singh, Dr Prakerti Kashyap and Dr. Anurag Mishra from Doctors for You Team, and shed light on the challenges and preparedness of running a COVID care centre. The insights presented during the session were from a practitioner perspective and demonstrated real life experience of working on the ground.

The full presentation can be accessed below.

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Webinar Session 3: Addressing Vaccine Hesitancy
The session was facilitated by Dr Rachita Malik and Dr Neha Sharma from Piramal Swasthya Foundation, and focused on educating communities about safety and importance of vaccination. The discussion largely focused on various aspects of vaccines that need to be communicated and what are some of the effective mediums to convey the information.

The full presentation can be accessed below.

The recording from the webinar can be accessed here.

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Do click on the ‘Download’ link on the right side of the page to read the insights and key takeaways from the sessions.

In addition to the webinar series, here is a COVID Communication Resources dashboard for NGOs to enable better data-based decisions.

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Sattva has been working with various non-profits and social organisations as well as corporate clients to help them define their social impact goals. Our focus is to solve critical problems and find scalable solutions. We assist organisations in formulating their long-term social impact strategy by strategically aligning with business to provide meaningful solutions to social issues.

If you have any such stories or ideas to share, please write to us: impact@sattva.co.in

How Collectives Can Enable Digital Financial Inclusion for Women

How Collectives Can Enable Digital Financial Inclusion for Women – The future of financial agency for women in a post-COVID-19 environment

– By Aarti Mohan, Angad Bagai and Samridhi Puri

A gendered perspective to the barriers in accessing financial agency

Financial inclusion is the first step to enable access and participation of individuals in the financial sector. In the time of a global pandemic when the economy is suffering set-back, the need for financial inclusion has become increasingly glaring .

Women have struggled with financial inclusion even in the pre COVID-19 environment. 43% of women have dormant bank accounts and 23% of women in India have no bank accounts . Their access and agency to attain financial literacy is restricted by a variety of reasons specific to their socio-cultural circumstances and/or geography. In addition, the post COVID-19 environment has only created a new array of challenges for women to tackle, especially with respect to social infrastructure, which has largely become digitally driven, be it telehealth or online education.

Some of the barriers that increase this burden were discussed at a session hosted by Sattva Consulting at Charcha 2020, organised by The/Nudge Foundation on ‘building financial agency for women in a post-COVID-19 environment’. The panellists discussed issues with financial inclusion through digital platforms which begin right at the root of lack of access to resources, whether smartphones or internet connections.

A move to digital platforms does not preclude collective models like Self Help Groups (SHGs) and Joint Liability Groups (JLGs). Instead, it provides food for thought on how one can leverage collectives, a proven model for delivery in a pre-COVID environment, to be the driver of financial inclusion for women in the new digitally dominant world. There is demonstrated value in collectives – for relationship building, business opportunities, advice, solidarity and networking, all of which can be leveraged into creating enabling environments for women to become financially secure.

Given the many demonstrated values of SHG and JLGs, it would be beneficial for the many stakeholders such as the government, CSOs, and private players like ed-tech and financial tech-platforms to invest in the collectives’ model and add them to the fabric of solution building for digital financial inclusion of women.

Read more in this piece on how the ecosystem can once again – post COVID – leverage the demonstrated value of collectives to build a sustainable model for financial inclusion.

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Aarti heads the Research, Advisory and Programmes practices at Sattva, which informs better decision-making, programmatic design and action in the sector. Aarti brings over 12+ years of experience spanning consulting, research, content creation and strategic advisory at Sattva. Aarti has led several the creation of several flagship research engagements and led ecosystem engagement efforts bringing together philanthropists, foundations, and non-profits, across sectors.

She leads multiple engagements with foundations and the government to maximise impact, including the strategic advisory and long-term research engagements with Bill and Melinda Gates Foundations. She has also spoken and curated discussions at leading national and international conferences. Aarti has a degree in computer engineering from BITS, Pilani and is an alumnus of the Management Programme for Women Entrepreneurs (MPWE) at IIM-Bangalore.

Angad Bagai is part of Sattva’s Research Advisory team and is based out of Delhi. At Sattva, Angad has worked on an engagement with the Bill and Melinda Gates Foundation’s Gender Equality vertical, working to establish a Gender Secretariat for strategic research, advisory and knowledge management support for the Gates Foundation.

Samridhi Puri is an Associate Consultant with Sattva’s Research Advisory team based out of Gurugram. At Sattva, Samridhi has worked on multiple projects with wide-ranging subjects such as gender, human rights, human trafficking, philanthropy and natural resource management.

Sattva has been working with various corporates, non-profits and social organisations to help them define their social impact goals. Our focus is to solve critical problems and find scalable solutions. We assist organisations in formulating their long-term social impact strategy by strategically aligning with business to provide meaningful solutions to social issues.

If you have any inputs, comments or suggestions, please write to us: impact@sattva.co.in

Our Support to Non-profits

Our Support to Non-profits

In light of these unprecedented times, Sattva has been constantly evolving its support to help non-profits mitigate institutional risks, adapt existing programmes and pivot their focus inline with the COVID-19 reality. In the last few months, a majority of our work has focused on institutional challenges such as: a) building resilient organisations, b) adapting programs to the new normal by re-looking at program design and delivery, c) exploring fundraising strategies to create financially sustainable organisations, and d) exploring new ways of data collection and monitoring.

Impact model optimisation
We engaged with a leading gender based non-profit to revisit a previously defined five-year strategy for their work in fighting violence against women and girls. In light of the recent COVID-19 pandemic, we calibrated a thorough one-year strategy and operational plan for the organisation, helping them enhance their response to the community and leverage emerging opportunities.

Cohort based Accelerator program for Impact
We have partnered with Lever for Change, an affiliate of MacArthur Foundation, on ‘Accelerate for Impact Initiative’ – a cohort-based capacity building program for 25+ nonprofit organisations in India. The program is intended to strengthen the institutional resilience of organisations and the cohort will be supported through a variety of mediums such as webinars, workshops, mentorship and 1:1 advisory support, with a focus on peer learning.

Evaluating the role of Ed-tech in improving spoken English
We partnered with Michael & Susan Dell Foundation to evaluate the effectiveness of ed-tech leveraged models to improve spoken English across 14,000 students over two years. We hope our insights will provide relevant answers as technology solutions gain increased attention and adoption among colleges, skill development institutions and other social impact programmes in light of the COVID-19 pandemic.

Exploring innovative fundraising strategies
With the current COVID-19 situation and its implications looming over our heads, financial sustainability and fundraising has been a major concern. To support both funders and NGOs to explore innovative fundraising tools, Sattva launched a research report and a toolkit on ‘Matching Contributions in India’. The 2-part reader a) provides a step-by-step guide for NGOs on executing matching campaigns and b) highlights successful match-based giving models through case studies on corporates and family foundations.

Future of Impact Collaborative
We are fortunate to be a part of the ‘Future of Impact Collaborative’, an initiative to support social impact organisations through resources to adapt to the changing work climate, webinars, and curated mentoring sessions, facilitated by a variety of impact-based organisations including Sahayog Foundation, ATMA, Arthan, Subu & Rakshit, Aria Advisory, Bridgespan, and A.T.E. Chandra Foundation. You can view the open source resource bank here.

Financial inclusion and organisation sustainability at Charcha 2020
We hosted the Financial Inclusion track at “charcha 2020” – a platform launched by The/Nudge Foundation. The sessions covered financial agency for women, innovations for inclusive digital finance, MSMEs in a post-covid world and the role of effective social protection. The organisation sustainability session focused on using a scenario planning approach to review and adapt programs along with exploring ways to engage with the ecosystem.

Funder roundtables on livelihood development
We are leveraging our experience and expertise to build solutions across certain focus areas with the aim of addressing critical long-term implications of the pandemic. As a part of this effort, Sattva hosted a roundtable discussion with leading CSR and foundation stakeholders invested in livelihoods, skilling and entrepreneurship to discuss sustainable solutions for rebuilding livelihoods among informal, migrant, gig economy and women workers. Moving forward, we are looking to continue to build solutions through partnerships and collaborative efforts of the ecosystem.

Agility in Adversity
We are building a repository of the innovative solutions that NGOs have been using to deal with the current crisis and launched the #agilityinadversity campaign to highlight the effort NGOs are putting to push the needle in the right direction in these times of uncertainty. The series covers stories of how NGOs have mitigated, adapted or pivoted their programs to navigate the global crisis.

Sattva is more committed now than ever to support non-profits during these times. We will continue to evolve with the times, and offer knowledge and advisory services to those who would like to leverage our support. If you are interested in connecting with us on any of these initiatives or new ones, please reach out to us at impact@sattva.co.in.

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Sattva has been working with various non-profits and social organisations as well as corporate clients to help them define their social impact goals. Our focus is to solve critical problems and find scalable solutions. We assist organisations in formulating their long-term social impact strategy by strategically aligning with business to provide meaningful solutions to social issues.

If you have any such stories or ideas to share, please write to us: impact@sattva.co.in

Agility in Adversity

Agility in Adversity – NGO Stories

Sattva is building an extensive repository of innovative solutions in response to the COVID-19 crisis. Our ‘Agility in Adversity’ series highlights innovative NGOs who are pushing the needle in the right direction at this time of uncertainty.

Take a look at Medha and how they have adapted in some key areas with their offerings.

You can access the entire series on the featured NGOs below.

In Series 2 we feature NGOs that are reimagining and pivoting their model and exploring mid to long term solutions, to mitigate the indeterminable impact of COVID-19.

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Sattva has been working with various non-profits and social organisations as well as corporate clients to help them define their social impact goals. Our focus is to solve critical problems and find scalable solutions. We assist organisations in formulating their long-term social impact strategy by strategically aligning with business to provide meaningful solutions to social issues.

Write to us – nonprofitadvisory@sattva.co.in – to get in touch with our team.

Can you Predict the Future?

Can you Predict the Future?

– By Arnab Mukherjee

Kings dethroned

Nokia, a household name in the mobile phone industry in the early 2000s, took rapid strides to emerge as market leader in the mobile phone industry in a short span of time with ~40% market share at one point. However, its fall from the summit was as swift as its rise. One of the key reasons attributed to its failure was its inability to foresee the future disruption of the mobile industry by smart phones.

Kodak, the King of photography for large parts of the 20th century, after years of decline finally filed for bankruptcy in 2012. Kodak failed to see potential in the technology that it itself had invented…digital photography!

Disruptions however are nothing new. More than 100 years ago, the Ford Motor Company revolutionized transportation through the mass production of the automobile which disrupted several industries, including wagon and carriage businesses.

In more recent times, e-commerce, the sharing economy, alternative media platforms such as Netflix have all disrupted traditional business models.

Innovative business models however are not the only source of disruption. Increasingly, forces such as extreme weather events, climate change, geopolitical instability, and even global pandemics (as we witness now) are emerging as severe threats to businesses.

You can read the full article, here.

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Arnab Mukherjee is a Senior Knowledge Manager at Sattva. He drives knowledge management within Sattva and engages with clients on building sustainable businesses for them. He holds more than a decade of experience in knowledge and research in top management consulting firms in the domains of supply chain and corporate strategy.

Sattva has been working with various corporate clients to help them define their social impact goals and maximise the return on social investment. Our focus is to solve critical problems and find scalable solutions. Several corporates have been a partner to many such collaborations where effective CSR programmes have strategically aligned with business and have provided meaningful solutions to social issues.

● Talk to us: impact@sattva.co.in

charcha 2020

charcha 2020

Sattva hosted the Financial Inclusion track at “charcha 2020” – a platform for the Indian development sector to come together and chart a course for the country’s resurgence from the COVID-19 crisis, launched by The/Nudge Foundation. The platform brought together practitioners, thinkers, enablers, community leaders, policy makers to take on the challenges ahead with conviction and clarity.

As part of our Financial Inclusion track we had a range of sessions. Key insights and takeaways from these sessions can be accessed below.

14 May 2020:

Click here for the video link for Day 1

15 May 2020:

Click here for the video link for Day 2

16 May 2020:

Click here for the video link for Day 3

About charcha 2020:
The whole world is in lockdown now, grappling with the full impact of Covid-19. According to some estimates, 200 million people will be pushed into poverty in India this year, and the development sector will undergo an unprecedented resource crunch. There is an urgent need for the sector to come together and strategize in a timely manner on charting an agile course at a time when the country needs us the most.

The leading nonprofits, foundations and industry experts came together for charcha 2020 – bringing together practitioners, thinkers, enablers, community leaders and policymakers across 14 parallel events to take on the challenges ahead with conviction and clarity.

More here: charcha 2020 – Sattva and Financial Inclusion

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Sattva has been working with various non-profits and social organisations as well as corporate clients to help them define their social impact goals. Our focus is to solve critical problems and find scalable solutions. We assist organisations in formulating their long-term social impact strategy by strategically aligning with business to provide meaningful solutions to social issues.

We’d love to hear your thoughts and feedback. Do write to us: impact@sattva.co.in

COVID-19 in India – Public Healthcare Matters

COVID-19 in India – Public Healthcare Matters

The COVID pandemic has proven to be a great equaliser in some ways. Everyone is prone to infection and protecting only a few is of no consequence- universal protection and healthcare is the only way to control the pandemic. The need for a robust public healthcare system has never been more pressing. Exactly how fragile is our public healthcare system and the health of our population?

How fragile is our public healthcare infrastructure exactly?

The analysis that you can download here looks at the real numbers and the weakest links.

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Written by: Vrunda Bansode and Data analysis by: Veda Kulkarni

Powered by data from India Data Insights. Sattva Consulting has made all COVID-related data resources freely accessible here:

We’d love to hear your thoughts and feedback on this topic. Do write to us: impact@sattva.co.in

How can Non-profits Pivot Effectively while Dealing with the COVID-19 Crisis?

How can Non-profits Pivot Effectively while Dealing with the COVID-19 Crisis?

– By Roselin Dey

‘The toughest choice to make is between safety and service in these times of crisis’. The CEO of one of the largest non-profit organisations in India said this recently while rolling out their COVID-19 response strategy.

Non-profits specifically working in the development sector are witnessing a deep impact of COVID-19. On one hand, these non-profits are trying to support communities which are struggling with access to resources, health services and sustenance. On the other hand, donor attention and funds are getting diverted towards COVID-19 relief necessitating non-profits to re-evaluate their focus. In such times, non-profits face a difficult choice whether to continue with a constrained business-as-usual path or to pivot and work on community relief/response.

Financial sustainability is one of the primary drivers for this decision and hence having a discussion to build alignment with the strategic donors is the first step. Assuming that the funders are receptive to adapting their existing grants to work on COVID-19 response, non-profits should then see this as an opportunity to maximise social impact while leveraging core ethos and expertise.

Over the last few weeks, we have had the opportunity to work deeply with one such non-profit to support and co-create their response to COVID-19 crisis.

You can read the full article, here.

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Roselin Dey is a Senior Engagement Manager in the Non Profit Advisory team at Sattva. She works with high potential non-profits in designing and building solutions to enable high impact on the ground. She holds more than a decade of experience in strategy, partnerships development and program management with experience in domains of Sustainability, Social Impact, Entrepreneurship and Innovation.

Sattva has been working with various non-profits and social organisations as well as corporate clients to help them define their social impact goals. Our focus is to solve critical problems and find scalable solutions. We assist organisations in formulating their long-term social impact strategy by strategically aligning with business to provide meaningful solutions to social issues.

We’d love to hear your thoughts and feedback on this topic. Do write to us: impact@sattva.co.in

Enabling Equity in Classrooms in India

Enabling Equity in Classrooms in India

– By Farhan Shaikh

Equity as a construct propagates the core value of fairness and inclusion with a strong belief that all individuals deserve the available opportunities for development despite differences in background and personal abilities. Unlike the notion of ‘equality’ in education, where treatment of every child is expected to be the same before the learning process, ‘equity’ promotes redistribution of resources and teaching support for collective development within the classroom. Given the enormous diversity within a country like India, there have been remarkable initiatives like the Right to Education Act of 2009 and flagship schemes like Sarva Shiksha Abhiyan and mid-day meal which emphasises on education for all but does not necessarily solve for equity.

The latest Children in India Report by the Ministry of Statistics and Programme Implementation, Government of India, reveals alarming statistics on the dropout rates of girls and students belonging to other socially disadvantaged groups. There is a 30% reduction in enrolment of girls from grade 5 to grade 9.For public schools in rural and semi-urban areas, enrolment up to grade 8 remains high mainly due to the mid-day meal scheme and other government incentives for parents to send their children to school. With its high tribal population, Jharkhand has the highest dropout rate of close to 70% for school children.

You can read the full article, here.

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Farhan Shaikh works with the Program Advisory and Management team at Sattva that largely engages with large scale non-profit Foundations. His work so far has primarily focused on organisational development of non-profits, data driven research studies and strategic philanthropy. Farhan has been associated with the Education circle of Sattva to develop content that can provide key actionable insights on specific problem areas. He completed his Bachelors in Statistics and followed it up with a Young India Fellowship at Ashoka University (Post graduate diploma in Liberal Arts).

Sattva has been working with various non-profits and social organisations as well as corporate clients to help them define their social impact goals. Our focus is to solve critical problems and find scalable solutions. We assist organisations in formulating their long-term social impact strategy by strategically aligning with business to provide meaningful solutions to social issues.

We’d love to hear your thoughts and feedback on this topic. Do write to us: impact@sattva.co.in

Data and insights on CSR’s COVID-19 response

Data and insights on CSR’s COVID-19 response

A closer look at what the CSR community is thinking, and how their funds are being spent in response to the COVID-19 crisis.

India reported its first case of COVID-19 on January 30th, 2020, the same day the World Health Organisation (WHO) declared this a public health emergency of international concern. Up until the date of publishing this article, India had a total of 3,666 active cases with 109 deaths, with the expectation that numbers will increase across states in the coming days. The government has taken strict measures such as invoking the The Epidemic Diseases Act, 1897, the Disaster Management Act, 2005, and a countrywide lockdown, which started on March 24th for three weeks, and has just been extended for approximately three more weeks.

In addition, the Government of India recently declared that companies tackling the COVID-19 crisis would be eligible under the two percent CSR mandate 1 laid out in The Companies Act, 2013. The CSR spend on the COVID-19 response would come under items (i) and (xii) of Schedule VII relating to the promotion of healthcare, including preventive healthcare and sanitation, and disaster management. The CSR community has been quick to respond, with most committees and boards working overtime to speed up internal processes and get approvals for spends and additional budgets. In this article, we address some of the questions that companies frequently ask us.

1. How is the CSR community responding to COVID-19?
2. How do I maximise impact with my funding in the current situation? How do I decide between different options of funding?
3. Should I divert funding from my current programmes, especially if work is stalled due to the lockdown?
4. Workers and entrepreneurs associated with our value chains are vulnerable due to the pandemic. If we work towards rehabilitation of these affected communities, would it still be considered CSR?
5. How can I leverage my employees’ contributions for COVID-19 response? What are some of the avenues through which they can contribute?.

Read the article, originally published on India Development Review here.

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Sattva has been working with various corporate clients to help them define their social impact goals and maximise the return on social investment. Our focus is to solve critical problems and find scalable solutions. We assist companies in formulating their long-term CSR strategy by strategically aligning with business to provide meaningful solutions to social issues. We look at short-term, medium-term and long-term outcomes while designing programmes. It is our endeavour to unlock the maximum return on investment for our clients. If you would like to know more about our programmes, please do write to us at impact@sattva.co.in